Category: Hospitality
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Hotel group ‘pupgrades’ its service as hipster dog craze sweeps the capital
London’s latest obsession for ‘social petworking’, is leading to a rising number of small dogs accompanying their owners on business trips. In response, a pioneering hotel chain is allowing guests to bring their pets. For an additional £10 per night, dog owners can book their dogs in for a stay at all of easyHotel’s venues.…
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Four in 10 Brits say they’re uncomfortable sending food back if there is a problem with it
New research from YouGov Omnibus reveals how reluctant many Brits are to complain about problems with their dining experience. The results uncover that as many as four in 10 Brits (39%) say they would feel uncomfortable sending food back if there was a problem with it (including 10% who would feel very uncomfortable). Nevertheless, the…
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Smooth operator – Catering for dysphagia in the wider community
A theatre venue has been praised for its forward thinking in accommodating a customer with dysphagia. Whilst caterers in the care sector are all too aware of the lifethreatening medical condition, which causes sufferers to struggle with swallowing, it’s rare for hospitality settings to cater specifically for it. Country Range Group customer Burnley Leisure received…
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Demand for soft drinks set to soar this Christmas
New research from Britvic reveals that almost half of consumers (45%) are set to buy more soft drinks at Christmas as figures show that over a fifth (21%) plan to drink less alcohol. With 37% also planning to spend more on soft drinks at Christmas than previous years, increasing to over half (56%) of consumers…
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Category Focus – Room for Improvement
The key to successful hotel catering Great food and drink can significantly enhance a hotel stay, while the opposite can prompt bad reviews and leave customers feeling disgruntled. Eating out in UK hotels was worth £8.5billion in 2016, and industry analysts MCA predict hotel restaurant turnover will outpace growth in the total eating out market…
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Food Fraud Report reveals UK confidence is declining
A new Food Fraud Report has revealed which type of food outlet consumers most mistrust. The research by NFU Mutual shows that takeaways are the least trusted type of food outlet (42%), followed by online (21%) and convenience stores (16%). Almost three quarters believe there to be an issue with food fraud in the UK,…
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Britain’s Best Roast Dinner revealed
The Feathers Inn in Stocksfield has won Best British Roast Dinner 2017. The Feathers saw off competition from hundreds of pubs across the country – winning over judges with its passion for locally sourced and foraged ingredients, its perfectly cooked roast meats and wide selection of sides, and its dedication to catering for different dietary…
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Mark Sargeant joins Best British Roast Dinner judging panel
As the deadline for entries draws ever closer (1 October 2017), top chef and restaurateur Mark Sargeant has joined the judging panel of the Best British Roast Dinner competition – part of British Roast Dinner Week, sponsored by Unilever Food Solutions. Mark Sargeant said: “A good roast dinner is one of the nation’s favourite meals.…
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The ‘secret seven’ Graduate Chefs revealed at 15th anniversary lunch
After a nerve-wracking three weeks wait, the Craft Guild of Chefs has announced that seven chefs have made the grade in the 2017 Graduate Awards examination. Five chefs achieved the pass mark in the kitchen examination and two chefs in the pastry award.Chefs had to undertake a series of tests in the full day Graduate…
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British Food Fortnight – Be patriotic and support the best of British
Caterers are being urged to champion the best of British produce – and maximise sales in the process. British Food Fortnight, which runs from September 23 – October 8, is an ideal opportunity for operators to promote British food, and there are lots of resources and support to help you do it. Whether you are…